Cleaning the Print Head from the Operation Panel - TR7020

Article ID: ART177758 | Date published: 10/29/2020 | Date last updated: 10/29/2020
 

Description

If you're experiencing poor print quality (streaked / banded prints, incorrect colors, blank pages, etc.) and a nozzle check doesn't print correctly, a print head cleaning may help resolve the problem.

Solution

Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary.

You will need a sheet of A4 or Letter-sized plain paper.

  1. Check that printer is turned on.

  2. Load a sheet of A4 or Letter-sized plain paper in the cassette.

  3. Press the OK button.

  4. Select Maintenance.

  5. Select Cleaning.

    Figure: LCD

    The confirmation screen will appear.

  6. Select Yes.

    The printer starts cleaning the print head.

    Do not perform any other operations until the printer completes the cleaning of the print head. This takes about 2 minutes.

    The pattern print confirmation screen will appear.

  7. Select Yes.

  8. Press the OK button.

    The nozzle check pattern will be printed.

  9. Select Next.

  10. Examine the nozzle check pattern.

 If the problem is not resolved after cleaning the print head twice, clean the print head deeply.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
 


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