Download and Install the EOS Software or Other Dedicated Software for the EOS M50 Mark II.

Article ID: ART178346 | Date published: 11/19/2020 | Date last updated: 12/10/2021


Download and Install EOS software or other dedicated software for the EOS M50 Mark II.


Software overview.

This section summarizes software used with EOS cameras. The software can't be downloaded or installed in environments without an internet connection.

  • EOS Utility:

    • Enables captured still photos and movies to transfer from the camera to a connected computer, set various camera settings from the computer, and shoot remotely from the computer.

    • Copy background music tracks, such as EOS Sample Music*, to the card.

    • Use the background music as the soundtrack for a video snapshot album, movie, or slideshow played back with your camera.

  • Digital Photo Professional:

    • Software recommended for users who shoot RAW images. Enables image viewing, editing, printing, and more.

  • Picture Style Editor:

    • Enables you to edit Picture Styles or create and save original Picture Style files. This software is for users who are familiar with image processing.

Download and Install EOS software or other dedicated software.

 Always install the latest version of the software and update any previous versions that are installed by overwriting them with the latest version.

  • Do not connect the camera to a computer before you install the software. The software will not be installed correctly.

  • Previous versions can't display images from this camera correctly.

  • Processing RAW images from this camera is not possible.

Download the software.

  1. Connect to the internet from a computer and access the Canon website, or scan the QR code below with your mobile device.

  2. Enter the serial number on the bottom of the camera, then download the software.

  3. Decompress it on the computer.

  • For Windows:

    • Click the displayed installer file to start the installer.

  • For macOS:

    • A dmg file will be created and displayed. Follow the steps below to startup the installer.

    • Double-click the dmg file.

    • A drive icon and installer file will appear on the desktop.

    • If the installer file does not appear, double-click the drive icon to display it.

    • Double-click the installer file.

    • The installer starts.

  1. Follow the on-screen instructions to install the software.

Download the software instruction manual.

Software Instruction Manuals (PDF files) can be downloaded from the Canon website to your computer, or scan the QR code below with your mobile device.


Software and instruction manual download how-to video.

Please view the video below for an alternative method on how to download the software and other items for the camera.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum




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