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Sent Faxes Are Not Output in a Clean State

Article ID: ART178642 | Date published: 11/20/2020 | Date last updated: 04/19/2022
 

Description

Sent Faxes Are Not Output in a Clean State

Solution

A possible cause may be that the platen glass or feeder is dirty, or the send settings are not proper. Check the following.

6S5K-02C

Sent Faxes Are Not Output in a Clean State

A possible cause may be that the platen glass or feeder is dirty, or the send settings are not proper. Check the following.

Isn't the platen glass or feeder dirty?

Clean the platen glass or feeder. If cleaning does not improve the results, the recipient's fax machine may be a cause.
Cleaning the Platen Glass
Cleaning the Feeder

Are the send settings correct?

Of the send setting items, check the image quality settings. If necessary, change the settings. Basic Operations for Sending Faxes

Did you change the default send settings?

If you changed the default settings by <Change Default Settings (Fax)>, initialize the settings to restore the factory default ones. Changing the Default Settings for Functions


SIMS Doc Id

1605902260431788911

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