To open the Remote UI to perform maintenance on your printer, follow these steps.
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Open System Preferences, and select Printers & Scanners.
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Select your model from the printer list, and click Options & Supplies....
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Click Show Printer Webpage... in the General tab.
Remote UI starts.
When the printer is being used via a USB connection, Show Printer Webpage... will not display.
The password may have to be entered after Remote UI starts. In such a case, enter the password and click OK. In case you do not know the password, click Passwords and cookies.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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