Transporting Your Printer - G1220

Article ID: ART178730 | Date published: 12/09/2020 | Date last updated: 12/09/2020
 

Description

Learn how to prepare the PIXMA G1220 for transport to a new location.

Solution

Transporting Your Printer

When relocating the printer for changing your living place or repairing it, make sure of the following.

 Important information to know:

  • You can't take ink out of ink tanks.

  • Check if the tank cap is completely inserted.

  • Prepare for transporting the printer with the print head attached. This allows the printer to automatically cap the print head, thus preventing it from drying.

  • Don't remove the print head. Ink may leak.

  • If ink stains the inside of the printer, wipe it using a soft cloth dampened with water.

  • When transporting the printer, pack the printer in a plastic bag so that ink doesn't leak.

  • Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport.

  • Don't tilt the printer. Ink may leak.

  • When a shipping agent is handling transport of the printer, have its box marked "THIS SIDE UP" to keep the printer with its bottom facing down. Mark also with "FRAGILE" or "HANDLE WITH CARE".

    When a shipping agent is handling transport of the printer, have its box marked "THIS SIDE UP" to keep the printer with its bottom facing down

  • Please handle with care and ensure the box remains flat and NOT turned upside down or on its side, as the printer may be damaged and ink in the printer may leak.

  1. Turn the printer off.

  2. Check that the ON lamp is off and unplug the power cord.

     Don't unplug the printer while the ON lamp is lit or flashing, as it may cause malfunction or damage to the printer, making the printer unable to print.

  3. Open the top cover (A).

    Open the top cover (A)

     Don't touch tubes or other parts inside the printer. This can cause trouble with the printer.

  4. Turn the ink valve lever (B) to the left.

    Turn the ink valve lever (B) to the left

     The inside of the printer may become stained with ink. Be careful not to get your clothes and your hands dirty.

  5. Remove the carriage stopper (C) and insert it all the way into the hole in the printer side.

    Pull the carriage stopper forward while pulling it up and insert it in the same orientation.

    Remove the carriage stopper (C) and insert it all the way into the hole in the printer side

  6. Close the top cover.

  7. Retract the output tray extension and the paper output tray.

  8. Retract the paper support.

  9. Unplug the printer cable from the computer and from the printer, then unplug the power cord from the printer.

  10. Use adhesive tape to secure all the covers on the printer to keep them from opening during transportation. Then pack the printer in a plastic bag.

    Close and seal the opening of the bag with an object such as tape so as not to leak ink.

    Use adhesive tape to secure all the covers on the printer to keep them from opening during transportation. Then pack the printer in a plastic bag

  11. Attach the protective material to the printer when packing the printer in the box.

 After transporting your printer, remove the carriage stopper, place it in the original position, turn the ink valve lever to the right, and then turn on the printer.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.


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