Loading Envelopes
The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly.
Don't use the following envelopes. They could jam in the printer or cause the printer to malfunction.
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Envelopes with an embossed or treated surface
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Envelopes with a double flap
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Envelopes whose gummed flaps are already moistened and adhesive
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Prepare envelopes:
The envelopes may jam in the printer if they aren't flat or the edges are not aligned. Make sure that no curl or puff exceeds 0.12 in. (3 mm).
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Press down on all four corners and edges of the envelopes to flatten them.
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If the envelopes are curled, hold the opposite corners and gently twist them in the opposite direction.
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If the corner of the envelope flap is folded, flatten it.
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Use a pen to press the leading edge in the inserting direction flat and sharpen the crease.
The figures above show a side view of the leading edge of the envelope.
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Pull up the paper support (A) and fold it back.
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Pull out the paper output tray (B) and the output tray extension (C).
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Open the feed slot cover (D).
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Slide the right paper guide (E) to open both paper guides.
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Load the envelopes in portrait orientation WITH THE PRINT SIDE FACING UP.
Up to 10 envelopes can be loaded at once.
After loading envelopes in the rear tray, the paper information registration screen for the rear tray appears on the LCD.
Fold the flap of the envelope and load the envelope in portrait orientation with the address side facing up.
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Slide the right paper guide to align with both sides of envelopes.
Don't slide the paper guides too hard against the envelopes. The envelopes may not be fed properly.
Don't load envelopes higher than the load limit mark (F).
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Gently close the feed slot cover.
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Press the OK button.
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Use the buttons to select the size of the envelopes loaded in the rear tray and press the OK button.
The (asterisk) on the LCD indicates the current setting.
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Use the buttons to select Envelope and press the OK button.
Follow the instructions of any messages displayed to register the paper information.
To prevent incorrect printing, this printer has a function that detects whether the settings for the paper loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance with the paper settings. When this function is enabled, an error message is displayed if these settings do not match to prevent incorrect printing. When this error message is displayed, check and correct the paper settings.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
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