Cause

Print head alignment is required.

What to Do

Press the printer's OK button to cancel the error.

If print results are not uniform (colors and lines are out of register, etc.), align the print head.

 If the print results are still not satisfactory after adjusting the print head position as described above, adjust the print head position manually from a computer.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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