Unable to scan with the DR-C225W / C225W II on macOS 11 (Big Sur) using Wi-Fi
Article ID: ART178988
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Date published: 01/22/2021
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Date last updated: 01/22/2021
Description
If you are experiencing difficulties using the DR-C225W or DR-C225W II wireless (via Wi-Fi) on macOS 11 (Big Sur), please follow the steps listed below.
Once you have downloaded and installed the 3 files listed above (step 2), locate the "Network Setup Tool" in your Application folder and run it.
When the Network Setup Tool starts up, choose the button marked "Easy"
Read through each step and follow the directions carefully. The last step of the installation setup process will confirm communication between the scanner and the computer. You should receive a setup complete screen if everything was successful.
The only other thing that needs to be done is to select the wireless connected scanner. On the CaptureOnTouch icon (on the top right of your screen), click on it and then select the option "Select Scanner".
You should see 2 versions of the DR-C225 listed. You want to select the one that has the serial number and IP address added onto the scanner name.
Click OK.
That's it......go ahead and start CoT and you are ready to scan!
