Paper Settings - TS6420
Article ID: ART179301 | Date published: 02/17/2021 | Date last updated: 02/17/2021
 

Description

Paper settings on the printer

Solution

By registering the paper size and the media type loaded on the rear tray or in the cassette, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings.

 The default display setting is different between, when you print from a smartphone / tablet, when you print from Windows, and when you print from macOS.

 

After loading paper:

  • When you close the feed slot cover:

    The screen to register the rear tray paper information is displayed.

    Figure: LCD

    If the page size on the LCD matches the size of the paper loaded in the rear tray, select OK.

    If not, select Change to change the setting in accordance with the size of the loaded paper.

  • When you insert the cassette:

    Paper size is detected and set automatically in the printer.

    * You can load only plain paper in the cassette.

 For more on the proper combination of paper settings you can specify by the printer driver (Windows) or on the LCD:

 

When the paper settings for printing are different from the paper information registered to the printer:

Ex:

  • Paper settings for printing/copying: A5

  • Paper information registered to the printer: A4

When you start printing, a message will appear.

Figure: LCD

Check the message and select Next. When the screen to select the operation is displayed, select one of the operations below.

 Depending on the setting, the choices below may not be displayed.

Print on set paper

Select if you want to print on the paper loaded without changing the paper settings.

For example, when the paper setting for printing is A5 and the paper information registered to the printer is A4, the printer starts printing on the paper loaded in the rear tray or in the cassette without changing the paper size setting for printing.

Replace paper

Select if you want to print after replacing the paper of the rear tray or the cassette.

For example, when the paper size setting for printing is A5 and the paper information registered to the printer is A4, you load A5 sized paper in the rear tray or in the cassette before you start printing.

The paper information registration screen is displayed after replacing the paper. Register the paper information according to the paper that you loaded.

 If you do not know what paper information to register to the printer, press the Back button when the screen to select the operation is displayed.

 For more on the proper combination of paper settings you can specify by the printer driver (Windows) or on the LCD:

Cancel print

Cancels printing.

Select when you change the paper settings specified for printing/copying. Change the paper settings and try printing again.

 

Default Setting for Displaying the Message which Prevents Misprinting

  • When you print/copy using the operation panel of the printer or when you print from smartphone/tablet:

    The message which prevents misprinting is enabled by default.

    To change the setting:

  • When you print from Windows:

    The message which prevents misprinting is disabled by default.

    To change the setting:

 When the message which prevents misprinting is disabled:

  • The printer starts printing even though the paper settings for printing and the paper information registered to the printer are different.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum








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