Support Code 15A2 Appears - TS6420

Article ID: ART179324 | Date published: 02/18/2021 | Date last updated: 02/18/2021


An ink cartridge isn't installed.



Ink cartridge is not installed.


What to Do

Install the ink cartridge.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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