Support Code 3413 Appears - TS6420
Article ID: ART179353 | Date published: 02/22/2021 | Date last updated: 02/22/2021


Prevent paper abrasion is enabled.



Prevent paper abrasion has been set.


What to Do

If you want to continue printing, select Yes using the up down buttons and press the printer's OK button.

Prevent paper abrasion may reduce print speed.

If you want to disable this setting, select No and press the printer's OK button.

Then press the printer's OK button to display the setup menu, select Device settings, Print settings, and then set Prevent paper abrasion to OFF.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

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