Cause

IP address and subnet mask are conflicting.

What to Do

Press the printer's OK button to cancel the error.

Disable wireless direct or change the Wi-Fi network configuration. When changing the network configuration, specify a unique subnet range for each of the wireless direct and the Wi-Fi to prevent a conflict.

For details on changing the network configuration, refer to the documentation for your wireless router.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

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