Easy Wireless Setup With macOS - PIXMA TS3500 Series

Article ID: ART179594 | Date published: 04/06/2021 | Date last updated: 10/28/2021


Use Easy Wireless Connect to establish the connection to your network


Wireless Setup - Mac** Computers

**Instructions in this article are for setup on a Mac.  If setting up on a Windows PC, click here for instructions

To be able to use the PIXMA TS series printer to print or scan wirelessly on a Mac, the printer must first be connected to the wireless network. Then, applications must be installed on the computer. The instructions /  screenshots  below show the setup program steps when using the Easy wireless connect method to connect to the wireless network.

The setup process consists of 2 parts: 

  1. Starting Easy wireless connect on the printer, and

  2. Downloading and running the setup file to install the software.


Start Easy wireless connect on the printer.

Prior to starting setup on the computer, start the Easy wireless connect process on the printer. Then complete the setup on the computer. 
See the procedure below to start the Easy wireless connect.

  1. Press and hold the Wireless connect button (A) on the printer, and then release the button when Direct icon(B) flashes.

    figure: Press and hold the Wireless connect button and the Direct icon flashes

  2. Make sure Network status icon and the horizontal bars (C) flash as shown in the illustration below.

    figure: Network status icon and the lower two horizontal bars flash

Download and run the setup file.*

Get the Setup File

Click Setup icon in the Dock, follow the on-screen instructions to proceed with setup.


* Double-click the downloaded .dmg file if setup icon did not appear.

  1. A helper tool will be installed. Select Next.

    Click Next (outlined in red)

    You'll be prompted to enter your computer's password to continue. Enter the password for your computer, then select Install Helper.

    Enter the password for your computer, then click Install Helper

  2. Select Start Setup.

    Click Start Setup (outlined in red)

  1. Read the network security notice and select Next.

    Click Next (outlined in red)

    The installer will acquire information on the latest software available for the printer. This may take several minutes.

    Acquiring information

  2. Read the license agreement. Select Yes to continue.  If you select No, the installation won't continue.

    Click Yes (outlined in red) to continue

  3. Select Agree or Do not Agree to the information request.

    Select Agree or Do not agree (outlined in red)

    If you select Do not agree, a message will appear. Select OK to continue.

    Click OK (outlined in red) to proceed

    After processing for a few moments, the instailer will check the printer's status.

    Checking the printer status

  4. Select Yes to confirm the connection method.

    Select Yes (outlined in red)

    Your computer's network connection will be temporarily disabled.

    Your computer's network connection will be temporarily disabled

  5. ** Depending on your network setup, the following screens may appear.  Be sure to select an SSID (network) in the dropdown list running on the 2.4Ghz frequency. If not sure, check with your router's documentation.  After selecting the SSID, enter the password in the next screen

  6. The connection is completed. Click Next.

    Click Next (outlined in red)

     If your printer isn't detected, you may need to temporarily disable any security software, or, if you don't want to do that, you may need to open up ports that the printer uses for network communcation. Please refer to the documentation for your security software for information on how to open these ports.

    The IJ Scan Utility will be installed. This may take several minutes.

    Installing IJ Scan Utility

  7. After processing for a few moments, the Add Printer dialog will appear. Select Add Printer.

    Click Add Printer (outlined in red)

  8. When the Add Printer dialog opens, select the Canon TS3500 series listing. Select AirPrint or Secure AirPrint for Use:, then click Add.

    Select the Canon TS3500 series listing. Select AirPrint or Secure AirPrint for Use:, then click Add (outlined in red)

  9. Select Next.

    Select Next (outlined in red)

  10. Click Next.

    Click Next (outlined in red) to proceed

  11. The installer will process for a few moments. When this screen appears, click Continue online.

    Click Continue online (outlined in red)

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum

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