If the following occurs when you power on the PIXMA TS3320 / TS3322:
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Alarm lamp is solid
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LCD is blank
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Printer doesn't respond to any button presses
Your printer may have experienced an error requiring servicing.
Turn off the printer and unplug its power cord.
Wait 5 minutes, then plug in the power cord and power on the printer.
If the problem persists, servicing is required.
There are two options currently available to you.
- Warranty Service – If you are within the 1-year manufacturer’s warranty and have your proof of purchase you are entitled to service or replacement. If you have purchased a CarePak Canon extended warranty, you may be entitled to additional options. Please create or log into your Canon Account to obtain service.
- Out of Warranty – If you are outside of your warranty period, you may qualify for purchasing a replacement through the Canon Upgrade Program. Please contact our Sales group to inquire about your upgrade options at 866-443-8002.
To verify your support options please create or log into your
Canon Account.