Setting the Receive Mode - GX7020

Article ID: ART179612 | Date published: 04/09/2021 | Date last updated: 04/21/2021
 

Description

Learn how to set the fax receive mode of the MAXIFY GX7020.

Solution

Setting Receive Mode

Set the fax receiving mode.

You can select the appropriate mode.

 Learn about advanced settings of the receive mode.

 The receiving operation procedure varies depending on the selected receive mode.

 If you want to use a single telephone line for faxes and voice calls, you need to connect a telephone or an answering machine to the external device jack of this printer.

 

Setting Receive Mode

This section describes the procedure to select the receive mode.

  1. Make sure that the printer is powered on.

  2. Select FAX on the HOME screen.

  3. Select Function list.

    The Function list screen is displayed.

  4. Select Receive mode settings.

  5. Select a receive mode, and then select OK.

     By selecting Advanced, you can specify the advanced settings of each receive mode.

    • DRPD is available only in the US and Canada.

 Learn about receiving faxes with this printer.


 

About Receive Mode

You can select the receive mode suitable for your fax use conditions: whether you use a dedicated line for fax, etc.

  • FAX only mode

    Select when not receiving voice calls.

    Receiving operation:

    1. When a fax comes in, the printer will receive the fax automatically.

  • TEL priority mode

    Select when mainly receiving voice calls (with a telephone or answering machine connected to the printer).

    Receiving operation:

    1. When a call comes in, the telephone will ring.

    2. Pick up the handset.

      If the call is a voice call, talk on the telephone.

      If the call is a fax, hang up the handset after the printer starts receiving the fax.

     The telephone may not ring when a call comes in even if it is connected to the printer, depending on the type or settings of the telephone.

  • DRPD

    Select when receiving voice calls (with a telephone or answering machine connected to the printer) and subscribing to a ring pattern detection service provided by your telephone company.

    Receiving operation:

    1. When a call incomes, the telephone will ring.

    2. The printer detects a fax call by the fax ring pattern.

      If the call is a fax, the printer will receive the fax automatically.

      If the printer does not detect the fax ring pattern, the telephone will continue ringing.

     The telephone may not ring when a call comes in even if it is connected to the printers, depending on the type or settings of the telephone.


 

Advanced Settings of Receive Mode

You can specify the advanced settings of each receive mode.

  • Advanced setting in FAX only mode

    You can specify the following setting item.

    • Ring count

      You can specify the number of times the external device rings when incoming.

      Specify the number of time and select OK.

  • Advanced setting in TEL priority mode

    You can specify the following setting items.

    • Manual / auto switch: ON / Manual / auto switch: OFF

      If you select Manual / auto switch: ON, the printer automatically receives faxes after the external device rang a specified length of time.

      You can specify the length of time until automatic reception is started.

    • RX start time

      You can specify the length of time until automatic reception is started when Manual / auto switch: ON is selected. Specify the length of time and select OK.

    • User-friendly RX: ON / User-friendly RX: OFF

      If you select User-friendly RX: ON, the printer automatically switches from telephone calling to fax reception by detecting the fax signal (CNG signal) when you lift the handset of the telephone or the answering device answers. When you have an answering device connected to the printer, select User-friendly RX: ON to switch to fax reception automatically after the answering device answers.

      If you select User-friendly RX: OFF, the printer does not switch from telephone calling to fax reception automatically even if the printer detects the fax signal (CNG signal). Select User-friendly RX: OFF if you want the printer not to switch automatically during a call.

    Advanced setting in DRPD

  • You can specify the following setting items.

    • Ring pattern (Normal ring / Double ring / Short-short-long / Short-long-short)

      Sets the distinctive ring pattern of a call that the printer assumes is a fax call.

      If you subscribe to a DRPD service, set the ring pattern to match the pattern assigned by your telephone company.

    • Ring count

      You can specify the number of times the external device rings when incoming.

      Specify the number of time and select OK.


 

Setting the DRPD Ring Pattern (US and Canada only)

If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telephone company, your telephone company will assign two or more telephone numbers with distinctive ring patterns to your single telephone line, allowing you to have different numbers for fax calls and voice calls using only one telephone line. Your printer will automatically monitor the ring pattern, and will automatically receive the fax if the ring pattern is a fax call.

To use DRPD, follow the procedure below to set the fax ring pattern that matches the pattern assigned by your telephone company.

 Contact your local telephone company for detailed information on this service.

  1. Make sure that the printer is powered on.

  2. Select FAX on the HOME screen.

  3. Select Function list.

    The Function list screen is displayed.

  4. Select Receive mode settings.

  5. Select DRPD.

  6. Select Advanced.

  7. Select ring pattern that your telephone company assigned to your fax number.

    Figure: Touch screen

  8. Select the ring count (between 2 and 30 rings) and select OK.

  9. Select OK.

    The Function list screen is displayed.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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