Sending Faxes in Conjunction with Information Services - GX7020

Article ID: ART179628 | Date published: 04/13/2021 | Date last updated: 04/21/2021
 

Description

This article provides information on using the MAXIFY GX7020 to send a fax in conjunction with information services, such as airline reservations or hotel reservations.

Solution

Sending Faxes in Conjunction with Information Services

You can use various information services such as provided by banks, and make airline reservations or hotel reservations. Since these services require tone dialing to use their services, you need to temporarily switch to tone dialing if your printer is connected to a rotary pulse line.

 You may need to contract with the service providers for some information services. For details, contact the service providers.


 

Using Touch Tone Line

  • Dialing by Using the On Hook Dial Function

     You can use the on hook dial function only when Hook key setting in Security control under FAX settings is set to Enable.

    1. Make sure that the printer is powered on.

    2. Select FAX on the HOME screen.

      The Fax standby screen is displayed.

    3. Select On-hook.

    4. Dial the number of the information service.

    5. When the recorded message for the information service answers, select numbers using the Numeric keys in accordance with the message.

    6. Select On-hook to finish using service.

  • Dialing by Using the Telephone Connected to the Printer

    1. Make sure that the printer is powered on.
    2. Select FAX on the HOME screen.

      The Fax standby screen is displayed.

    3. Lift the handset of the telephone.

    4. Use the telephone to dial the number of the information service.

    5. When the recorded message for the information service answers, use the telephone to press numbers in accordance with the message.

    6. Hang up the handset to finish using the service.


 

Using Rotary Pulse Line

  • Dialing by Using the On Hook Dial Function

     You can use the on hook dial function only when Hook key setting in Security control under FAX settings is set to Enable.

    1. Make sure that the printer is powered on.
    2. Select FAX on the HOME screen.

      The Fax standby screen is displayed.

    3. Select On-hook.

    4. Dial the number of the information service.

    5. When the recorded message for the information service answers, select Tone key to switch to tone dialing.

    6. Select numbers using the Numeric keys in accordance with the message.

    7. Select On-hook to finish using service.

  • Dialing by Using the Telephone Connected to the Printer

    1. Make sure that the printer is powered on.
    2. Select FAX on the HOME screen.

      The Fax standby screen is displayed.

    3. Lift the handset of the telephone.

    4. Use the telephone to dial the number of the information service.

    5. When the recorded message for the information service answers, use the telephone to switch to tone dialing.

      When you dial the number of the information service using the telephone connected to the printer, you can't use the printer to switch to tone dialing. For instructions on how to switch to tone dialing, refer to your telephone's instruction manual.

    6. Use the telephone to press numbers in accordance with the message.

    7. Hang up the handset to finish using the service.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum








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