Sending a Fax after Speaking on the Telephone

If you want to speak to the recipient before sending a fax, or if the recipient does not have a fax device that can receive faxes automatically, send a fax manually after speaking to the recipient on the telephone to check whether the recipient can receive faxes.

 It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax / telephone numbers. When you send important documents, we recommend that you send them after speaking on the telephone.

 With manual transmission, you can't use the platen to load documents. Load the documents in the ADF.

 When loading document on the platen, send a fax with automatic transmission.

 To speak to the recipient before sending a fax, you need to connect a telephone to the printer.

1. Make sure that the printer is powered on.

2. Load documents in the ADF.

3. Select FAX on the HOME screen.

   The Fax standby screen is displayed.

4. Change the send settings as necessary.

5. Lift the handset of the telephone connected to the printer.

6. Use the telephone to dial the recipient's fax / telephone number.

7. Speak to the recipient.

   When you hear a high-pitched signal instead of the recipient's voice, you can't check whether the recipient can receive faxes. If you want to stop sending the fax, replace the handset. If you want to send the fax, go to step 8.

8. Ask the recipient to set their fax device to receive faxes.

9. When you hear a high-pitched signal, press the Black button or the Color button.

    Color transmission is available only when the recipient's fax device supports color faxing.

10. Hang up the handset.

     To cancel a fax transmission, press the Stop button. To cancel a fax transmission while it is in progress, press Stop button, and then follow the instructions on the touch screen.

     If documents remain in the ADF after the Stop button is pressed while scanning is in progress, Document in ADF. Remove the document from the document tray and tap [OK]. is displayed on the touch screen. By selecting OK, the remaining documents are automatically ejected.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

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