Sending a Fax to a Registered Recipient - GX7020

Article ID: ART179634 | Date published: 04/13/2021 | Date last updated: 04/21/2021


Learn how to send a fax to a recipient registered in the MAXIFY GX7020.


Sending a Fax to a Registered Recipient

Registering a recipient's fax / telephone number and name in the printer's directory enables you to send faxes easily.

 It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax / telephone numbers. When you send important documents, we recommend that you send them after speaking on the telephone.

 Learn how to send faxes by entering the recipient's fax number on the operation panel.:

  1. Make sure that the printer is powered on.

  2. Load the original on the platen (scanner glass) or in the ADF (Auto Document Feeder).

  3. Select FAX on the HOME screen.

    The Fax standby screen is displayed.

  4. Change the send settings as necessary.

  5. Select Directory.

    The screen to select a registered recipient is displayed.

  6. Select a registered recipient.

    Display by name

    Figure: Touch screen

    Display by ID number

    Figure: Touch screen

    • A: Select to switch the display by name and by ID number.

    • B: Select to display the screen to select an initial. You can search the registered recipient by initial.

      Figure: Touch screen

      By selecting the initial, the registered recipients are displayed in alphabetical order from the selected character.

    • C: Select to display the screen to select an ID number of the registered recipient. You can search the registered recipient by ID number.

      Figure: Touch screen

      By entering the ID number and selecting OK, the registered recipients of the selected ID number are displayed.

    • D: Select to register a new recipient or a new group dial.

    • E: Select a registered recipient.

  7. Select Send FAX as operation for selected recipient.

    The touch screen returns to the Fax standby screen.

     You can edit or delete a selected recipient.

  8. Press the Black button or the Color button.

     Color transmission is available only when the recipient's fax device supports color faxing.

 To cancel a fax transmission, press the Stop button. To cancel a fax transmission while it is in progress, press the Stop button, and then follow the instructions on the touch screen.

 If documents remain in the ADF after the Stop button is pressed while scanning is in progress, Document in ADF. Remove the document from the document tray and tap [OK]. is displayed on the touch screen. By selecting OK, the remaining documents are automatically ejected.

 In case the printer was not able to send a fax, such as when the recipient's line was busy, it has the function to automatically redial the number after a specified interval. Automatic redialing is enabled by default.

To cancel automatic redialing, wait until the printer starts redialing, and then press the Stop button.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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