Forwarding Received Faxes Automatically to a Shared Folder on a Computer

You can forward received faxes to the shared folder on the computer as PDF files automatically.

This article describes the procedure to enable the printer to forward received faxes to the shared folder on the computer automatically.

 Don't disconnect the printer with the computer when the printer is set to forward received faxes to the shared folder on the computer automatically.

 We assume no responsibility for damage to or loss of data for whatever reason even within the warranty period.

 Awaiting document processing. is displayed on the Fax standby screen and the faxes are stored in the printer's memory when the received faxes are not forward to the shared folder because the printer is not connected with the computer or because the shared folder setting is changed.

You can manually forward the faxes stored in the printer's memory to a shared folder on a computer. Delete the unnecessary fax from the printer's memory after forwarding to the shared folder.

 Register a destination folder using Quick Utility Toolbox on a Windows PC or a Mac.

1. Make sure that the printer is powered on.

2. Make sure that the printer is connected with the destination computer.

3. Select Setup on the HOME screen.

4. Select Device settings.

5. Select FAX settings.

6. Select Auto save setting.

7. Select ON.

8. Select Destination folder.

9. Select a shared folder.

    When you specify a PIN code for a registered folder, a screen asking you to enter a PIN code is displayed. Entering the PIN code allows you to assign the shared folder as the destination.

 You can forward up to 250 pages of fax as one PDF file.

 You can forward up to 2000 PDF files to the shared folder on the computer.

 If the printer is disconnected with the computer or if the writing error occurs on the computer while saving faxes is in progress, the error message is displayed on the touch screen. Select OK to dismiss the error.

 The faxes forwarded to the shared folder are named with the serial number from FAX_0001 (file extension: PDF).

 When disconnecting the printer with the computer, set Auto save setting to OFF.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

____________________________________________________________________________________________