Cleaning the ADF (Auto Document Feeder)
Be sure to use a soft, clean, lint-free and dry cloth to clean the ADF (Auto Document Feeder).
Before cleaning the printer, turn it off and unplug it.
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The power can't be turned off while the printer is sending or receiving a fax, or when unsent faxes are stored in the printer's memory. Make sure the printer has finished sending or receiving faxes before turning it off.
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Remember that faxes can't be sent or received while the printer is off.
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Unplugging the printer will erase all documents in the printer's memory. Send faxes, print documents, save jobs to a USB flash drive, or forward to the shared folder on the computer as needed before unplugging the printer.
To avoid scratching surfaces, do not clean with tissue paper, paper towels, or rough-textured cloth. Additionally, paper dust or fibers may remain in the printer and clog the print head or affect printing quality.
Never clean the printer with detergent or volatile chemicals such as thinner, benzine, or acetone, which may cause malfunction or damage surfaces.
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Open the document tray (A).
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Open the document feeder cover (B).
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With the prepared cloth, wipe off any paper dust from the inside of the document feeder cover (C).
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After wiping, close the document feeder cover by pushing it until it clicks into place.
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Close the document tray.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
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