Support Code 1724 Appears - G620

Article ID: ART179710 | Date published: 04/28/2021 | Date last updated: 04/28/2021
 

Description

The currently installed maintenance cartridge can't be used.

Solution

1724

Cause

The currently installed maintenance cartridge can't be used.

This printer can't use maintenance cartridges that have been installed in other printers.

 

What to Do

Turn off the printer and then replace the maintenance cartridge.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.


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