Loading Original Items on the Platen (Scanner Glass) - GX6020

Article ID: ART179769 | Date published: 05/12/2021 | Date last updated: 05/13/2021
 

Description

Learn how to place original items (photos, documents, etc.) on the platen (scanner glass) of the MAXIFY GX6020.

Solution

Loading Original Items on the Platen

  1. Open the document cover (A).

    Open the document cover (A)

  2. Load the original item face down on the platen.

    Load the original item face down on the platen

     Failure to observe the following may cause the scanner to malfunction or the platen glass to break.

    • Don't put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the original.

    • Don't place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.

  3. Gently close the document cover.

    Gently close the document cover

 After loading the original on the platen, be sure to close the document cover before starting to copy or scan.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum








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