Printing and Examining the Nozzle Check Pattern - GX6020

Article ID: ART179803 | Date published: 05/18/2021 | Date last updated: 05/18/2021
 

Description

Learn how to print a nozzle check pattern from the MAXIFY GX6020. If you're experiencing poor print quality (banded / streaked prints, incorrect colors, blank pages), a nozzle check will help you determine if the print head nozzles are clogged.

Solution

Printing the Nozzle Check Pattern

Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.

 If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Refill any low ink tanks.

You will need a sheet of A4 or Letter-sized plain paper.

  1. Make sure that printer is powered on.

  2. Load a sheet of A4 or Letter-sized plain paper in the cassette.

  3. Select (Setup) on the the HOME screen.

  4. Select Maintenance.

  5. Select Nozzle Check.

    Figure: Touch screen

    The confirmation screen will appear.

  6. Select Yes.

    The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touch screen.

  7. Examine the nozzle check pattern.


 

Examining the Nozzle Check Pattern

Examine the nozzle check pattern, and clean the print head if necessary.

  1. Check if there are missing lines in the pattern C or horizontal streaks in the pattern D.

    Example of nozzle check pattern

    1. No missing lines/No horizontal streaks

    2. Lines are missing/Horizontal streaks are present

  2. Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen.

    Grid intact on A; Grid broken on B

    Cyan solid on A; Cyan streaked on B

    For A (no missing lines or no horizontal streaks) in both the pattern C and pattern D:

    A print head cleaning isn't required. Select All A, confirm the message, then select OK.

    The screen will return to the Maintenance screen.

    For B (lines are missing or horizontal streaks are present) in the pattern C or pattern D, or in both patterns:

    A print head cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen.

    The printer starts cleaning the print head.

    If the pattern D or any color in the pattern C is not printed:

    Magenta not printed (Example: Magenta pattern isn't printed)

    A print head cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen.

    The printer starts cleaning the print head.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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