Canon’s PIXMA Print Plan is exclusively available for select PIXMA printers. Billing is based on the plan you choose. You decide which plan is right for you based on the number of pages you print, not on how much ink you use. You can choose one of the monthly plans available.

Available Plans

 All plans include 100 free pages* after enrollment.

*Free pages expire 6 months after enrollment.

**Monthly plan pages will be used before rollover pages from the previous month.

Your printer will need to be connected to a wireless network.

 See if your PIXMA printer is eligible for this service.

 Please note that in order to begin the enrollment process, you will need to use a Windows PC, a Mac^®, an iOS^® / iPadOS^® device, or an Android device. Chromebooks are not supported.
 

FAQs

1. What is PIXMA Print Plan?

   PIXMA Print Plan is a subscription service based on printed pages. Depending on your expected monthly print needs you select the appropriate Plan for you. The subscription cost for the Monthly Print Plan (which allows for Rollover Pages) covers the cost of ink cartridge delivery and ink usage. We will ship you a set of PIXMA Print Plan Cartridges after you enroll in any of the subscription plans offered by the PIXMA Print Plan Service.

   Our PIXMA Print Plan Service is set up so you can manage your PIXMA Print Plan based on your usage needs.

2. How do I manage, change or Cancel my PIXMA Print Plan subscription?

   You can cancel your enrollment in the PIXMA Print Plan Service at any time or change the selection of your Monthly Subscription Plan through your MyCanon Account.

   1. Log into your MyCanon Account

   2. Go to My Subscriptions

   3. Click on SEE MY PRINTERS under PIXMA Print Plan

   4. Select Manage Plan

      Cancellation of your enrollment includes a cancellation of your Monthly PIXMA Print Plan and/or the Pay Per Print Plan subscription. The cancellation will take effect at the end of the current billing cycle for your Monthly PIXMA Print Plan.

3. Do I need to order ink cartridges while enrolled in the PIXMA Print Plan Service?

   No, with the PIXMA Print Plan we will monitor your usage and ink levels. New PIXMA Print Plan Ink Cartridge(s) will be provided as your ink level gets lower and the printer will prompt you when to change the cartridge(s). There is no need to call and order or lookup the cartridge type.

   You must keep your PIXMA Print Plan Printer connected to the Internet to allow Canon to consistently monitor your ink levels.

   The PIXMA Print Plan Cartridges are ink cartridges specifically designed for PIXMA Print Plan printers and they will not work in non-PIXMA Print Plan printers (See if your PIXMA printer is eligible for this service).

   PIXMA Print Plan cartridges only work while subscribed to a PIXMA Print Plan, see the terms of service for specifications and cartridge restrictions.

4. What are the requirements for the PIXMA Print Plan Service?

   ​In order to enroll in the PIXMA Print Plan Service and maintain your subscription in the PIXMA Print Plan, there are a few requirements:

   1. You need to check your printer's eligibility. Only select PIXMA print models are supported. For a full list of eligible printers visit the PIXMA Print Plan.

   2. You need to have a valid payment method (bank issued credit card) and an active e-mail address. Prepaid Cards or Gift Cards are not a valid form of payment for the subscription services, a Bank issued Credit or Debit card is required.

   3. You need a wireless connection to the Internet, your printer must be connected to the Internet and Auto powered on setting must be enabled for your ink levels to be monitored.

   4. You need to maintain your current shipping address in your MyCanon Account for delivery of your PIXMA Print Plan Ink Cartridges.

   5. Prepaid Cards or Gift Cards are not a valid form of payment for the subscription services, a Bank issued Credit or Debit card is required.

   6. Your shipping address must be located in the contiguous United States, the PIXMA print plan does not support shipping to Alaska and Hawaii, and all off-shore U.S. territories and possessions.

5. How can I keep track of my available remaining pages and billing?

   All of your account information can be reviewed and managed on your MyCanon Account. You will be able to track your printed pages and billing information as well as make changes to your account.

6. When will I be billed for my PIXMA Print Plan subscription(s)?

   You may receive promotional pages with your initial enrollment in the PIXMA Print Plan. Both the Monthly Print Plan and the Pay As You Monthly Print Plan will start billing when you print the first page after the promotional pages have been used or 6 months from the first enrollment date, whichever comes first. This will be your service start date for billing purposes.

   Please note that a Monthly Print Plan will be billed at the service start date and the Pay Per Print Plan will be billed at the end of your monthly cycle for the Pages you have printed.

7. Do you offer a free trial?

   No, we do not offer a free trial.

   If we offer promotional pages for enrolling the first time in the PIXMA Print Plan Service you will be notified upon enrollment and will have 6 months to use the promotional pages.

8. Can I enroll both the Auto Replenishment Service (ARS) and the PIXMA Print Plan Service for my PIXMA Print Plan Printer?

   No. You cannot enroll your PIXMA Print Plan Printer in both Services. The same printer cannot be associated with two Services or accounts.

9. Are there any Shipping restrictions for the PIXMA Print Plan Service?

   PIXMA Print Plan does not support shipping to Alaska and Hawaii, and all off-shore U.S. territories and possessions, see terms of service for complete details.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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