Aligning the Print Head Manually from a Windows PC - GX6020

Article ID: ART179896 | Date published: 06/09/2021 | Date last updated: 06/10/2021
 

Description

Learn how to manually align the print head of the MAXIFY GX6020 from a Windows PC. If you're experiencing misaligned printing and an automatic print head alignment fails to correct the problem, a manual print head alignment may resolve the problem.

Solution

Adjusting Print Head Position Manually

Print Head Alignment corrects the installation positions of the print head and improves misalignment of colors and lines.

This printer supports two head alignment methods: automatic head alignment and manual head alignment.
Normally, the printer is set for automatic head alignment, but if the printing results are not satisfactory, such as if the borders are not aligned, perform manual head alignment.

The procedure for performing manual Print Head Alignment is as follows:

 Printing is required for adjusting the position of the print head. Don't open the scanning unit / cover while printing is in progress; otherwise, printing will stop.
 

Print Head Alignment

  1. Open the Canon IJ Printer Assistant Tool.

  2. Check that the printer power is on, and then click Custom Settings.

     If the printer is off or if communication between the printer and the computer is disabled, an error message may appear because the computer cannot collect the printer status. If this happens, click OK to display the most recent settings specified on your computer.

  3. Check the Align heads manually check box.

  4. Click OK and when the confirmation message appears, click OK.

  5. Click Print Head Alignment.

  6. Load two sheets of A4 size or Letter size plain paper into the cassette.

  7. Click Start.
    Follow the instruction in the message.

  8. In each entry field, enter the number of the pattern with the least prominent streaks or stripes from among the printed patterns.
    You can also enter numbers into the entry fields automatically by clicking relevant pattern in the preview.

    Alignment pattern page 1

    After completing the entries, click OK.

     If the patterns are not uniform, select the pattern with the least prominent vertical streaks.

    If the patterns are not uniform, select the pattern with the least prominent vertical streaks

    (A) Less prominent vertical streaks

    (B) More prominent vertical streaks

     If the patterns are not uniform, select the pattern with the least prominent horizontal stripes.

    If the patterns are not uniform, select the pattern with the least prominent horizontal stripes

    (A) Less prominent horizontal stripes

    (B) More prominent horizontal stripes

  9. Check the displayed message and click OK.

    The second pattern is printed.

  10. In each entry field, enter the number of the pattern with the least prominent stripes or streaks from among the printed patterns.
    You can also enter numbers into the entry fields automatically by clicking relevant pattern in the preview.

    Alignment pattern page 2

    After completing the entries, click OK.

     If the patterns are not uniform, select the pattern with the least prominent horizontal stripes.

    If the patterns are not uniform, select the pattern with the least prominent horizontal stripes

    (A) Less prominent horizontal stripes

    (B) More prominent horizontal stripes

     If the patterns are not uniform, select the pattern with the least prominent vertical streaks.

    If the patterns are not uniform, select the pattern with the least prominent vertical streaks

    (A) Less prominent vertical streaks

    (B) More prominent vertical streaks

  11. Click OK.
    The adjustment of the head position is complete.

 To print and check the current setting, open the Print Head Alignment dialog box, and click Print Alignment Value.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.


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