Resolve Printer is Offline Or Not Responding - Windows

Article ID: ART180034 | Date published: 06/28/2021 | Date last updated: 04/10/2024


Reasons and possible solutions for the "Printer Is Offline" and "Printer not responding" message when using a Windows PC


 The following video outlines the information below.

There are many reasons that your printer may be indicated as being "offline" or "not responding".  Basically the printer and computer are not able to communicate.  Since there are multiple causes for these messages, there are also multiple possible resolutions. The steps below will help in resolving the issue and possibly identify the cause.


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