If paper feeds from an incorrect source when printing on a Windows PC, follow the steps below to adjust a printer driver setting which will prevent this from happening.
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Open the printer driver setup window.
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Click Print Options... on the Page Setup tab.
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Place a check in the box for Disable the paper soruce setting of the application software, then click OK.
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Click Apply, then click OK.
Close any open applications where you were attempting to print (if necessary), then attempt to print again.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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