Changing the cutting depth
If the cutter does not properly cut tube or tape label, try changing the cutting depth. The cutting depth for half cuts and for full cuts can be adjusted as described below. In addition, these adjustments can be made separately for each type of print media.
If half cuts are made so deeply that they completely cut through the tube, adjust cutting to a shallower depth. Note that a deeper cutting depth will cause the cutter and the cutter receiver to wear out more quickly.
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Half cut
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Full cut
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ex. Full cuts of label tape are not complete cuts, so increase the cutting depth by one step
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Press [Adjust].
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Press  or  to select Label, then press [Enter].
The cutting depth can be set separately for each type of print media.
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Press or to select Full cut, then press [Enter].
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Press or to select Depth, then press [Enter].
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Indicates that the cutting depth is at the standard setting.
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Press once so that Deep 1 appears.
When adjusting the depth for a half cut, pressing reduces the depth.
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Confirm that the cutting depth is Deep 1.
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Press [Enter].
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What to do if the cutter still does not cut well (Force full cut)
If the cutter will not cut well no matter how much you adjust the cutting depth, try using Force full cut. When force full cut is performed, the cutter cuts to the deepest depth possible. If the cutter still does not cut even when using force full cut, the cutter needs to be replaced.
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Press [Maint].
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Press or to select Force full cut, then press [Enter].
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Press  or  to select Yes, then press [Enter].
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If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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