Replacing an Ink Cartridge - TR4720
Article ID: ART180252 | Date published: 08/21/2021 | Date last updated: 08/21/2021
 

Description

Learn how to replace an ink cartridge in the PIXMA TR4720.

Solution

Replacing a FINE Cartridge

When remaining ink cautions or errors occur, an error message will appear on the LCD to inform you of the error.

 If the printer is in an error state, you will be unable to print or scan.

 The following video will walk you through the process detailed below.

 

 

Replacing Procedure

When you need to replace an ink cartridge, follow the procedure below.

 Don't touch the electrical contacts (A) or print head nozzle (B) on an ink cartridge. The printer may not print properly if you touch them.

Don't touch the electrical contacts (A) or print head nozzle (B) on an ink cartridge.

 If you remove an ink cartridge, replace it immediately. Don't leave the printer with the ink cartridge removed.

 Use a new ink cartridge for replacement. Installing a used ink cartridge may cause the nozzles to clog. Also, if you use such an ink cartridge, the printer will not be able to inform you when to replace the ink cartridge properly.

 For Windows, if an ink cartridge runs out of ink, you can print with either color or black ink cartridge, in whichever ink remains, only for a while.‚Äč

 Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is specified.

Both color ink and black ink are also consumed in the standard cleaning and deep cleaning of the print head, which may be necessary to maintain the performance of the printer. When ink runs out, replace the ink cartridge immediately with a new one.

  1. Make sure that the printer is powered on.

  2. Gently open the front cover (C).

    Gently open the front cover (C)

  3. Open the paper output tray (D).

    Open the paper output tray (D)

  4. Open the paper output cover (E).

    The ink cartridge holder (F) moves to the replacement position.

    Open the paper output cover (E). The ink cartridge holder (F) moves to the replacement position

     Don't hold the ink cartridge holder to stop or move it forcibly. Don't touch the ink cartridge holder until it stops completely.

     Don't touch the metallic parts or other parts inside the printer.

  5. Remove the empty ink cartridge.

    1. Push down the ink cartridge lock lever (G) of the empty ink cartridge until it clicks.

      Push down the ink cartridge lock lever (G) of the empty ink cartridge until it clicks

    2. Remove the ink cartridge (H).

      Remove the ink cartridge (H)

  6. Take a new ink cartridge out of its package and gently remove the protective tape (I).

    Take a new ink cartridge out of its package and gently remove the protective tape (I)

     Don't touch the electrical contacts or print head nozzle on an ink cartridge. The printer may not print properly if you touch them.

  7. Install the ink cartridge.

    1. Insert the new ink cartridge straight into the ink cartridge holder all the way until it touches the back.

      The color ink cartridge should be installed into the left slot and the black ink cartridge should be installed into the right slot.

      Insert the new ink cartridge straight into the ink cartridge holder all the way until it touches the back

       Gently insert the ink cartridge so that it doesn't hit the electrical contacts on the ink cartridge holder.

      Gently insert the ink cartridge so that it doesn't hit the electrical contacts on the ink cartridge holder

    2. Push up the ink cartridge lock lever until it clicks.

      The ink cartridge will be locked.

      Push up the ink cartridge lock lever until it clicks

     Check if the ink cartridge is installed correctly.

    Check if the ink cartridge is installed correctly

  8. Close the paper output tray.

    Close the paper output tray

     If the print head is out of alignment, as indicated by misaligned printed ruled lines or similar symptoms, adjust the print head position.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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