Load Original Items on the Platen (Scanner Glass) - TR4720

Article ID: ART180258 | Date published: 08/23/2021 | Date last updated: 08/23/2021


This article provides information on loading original items (documents or photos) on the platen (scanner glass) of the PIXMA TR4720.


 Loading Original Items on the Platen (Scanner Glass)

  1. Open the document cover (A).

    Open the document cover

  2. Load the original item WITH THE SIDE TO SCAN FACING DOWN on the platen (scanner glass).

     Learn about loading original items on the platen based on use.

     Learn more about the kinds of items you can place on the platen.

    Load the original item with the side to scan face down on the glass

     Be sure to observe the following when loading the original on the platen. Failure to observe the following may cause the scanner to malfunction or the platen glass to break.

    • Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.

    • Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the original.

  3. Gently close the document cover.

    Gently close the document cover

 After loading the original on the platen, be sure to close the document cover before starting to copy, fax, or scan.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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