Set the Fax Receive Mode - TR4720

Article ID: ART180311 | Date published: 08/26/2021 | Date last updated: 03/17/2022
 

Description

This article shows how to select the fax receive modes of the PIXMA TR4720.

Solution

Setting the Fax Receive Mode

Set the receiving operation (receiving mode).

 Learn how to set the receive mode.

 Learn more details on the selectable receive modes.

 Learn about the advanced settings of the receive modes.

 The receiving operation procedure varies depending on the selected receive mode.

 If you want to use a single telephone line for faxes and voice calls, you need to connect a telephone or an answering machine to the external device jack of this printer.

 


 

Setting the Receive Mode

This section of the article describes the procedure to select the receive mode.

  1. Make sure that the printer is powered on.

  2. Press the FAX  button.

    The Fax standby screen is displayed.

  3. Press the Menu / Wireless connect  button.

    The Fax menu screen is displayed.

  4. Select Receive mode set., then press the OK button.

  5. Select the receive mode, then press the OK button.

    The confirmation message for the advanced settings appears.

     The (asterisk) on the LCD indicates the current setting.

     DRPD is available only in the US and Canada.

     Learn about receiving faxes based on the receive mode used.

  6. If you want to adjust advanced settings, select Yes and press the OK button. If not, select No and press the OK button.

    Adjust the advanced settings as necessary.


 

About the Receive Modes

You can select the receive mode suitable for your fax use conditions: whether you use a dedicated line for fax, etc.

  • Tel. priority mode

    Select when mainly receiving voice calls (with a telephone or answering machine connected to the printer).

    Receiving operation:

    1. When a call comes in, the telephone will ring.

    2. Pick up the handset.

      If the call is a voice call, talk on the telephone.

      If the call is a fax, hang up the handset after the printer starts receiving the fax.

     The telephone may not ring when a call comes in even if it is connected to the printer, depending on the type or settings of the telephone.

  • DRPD

    Select when receiving voice calls (with a telephone or answering machine connected to the printer) and subscribing to a ring pattern detection service provided by your telephone company.

    Receiving operation:

    1. When a call comes in, the telephone will ring.

    2. The printer detects a fax call by the fax ring pattern.

      If the call is a fax, the printer will receive the fax automatically.

      If the printer does not detect the fax ring pattern, the telephone will continue ringing.

     The telephone may not ring when a call comes in even if it is connected to the printers, depending on the type or settings of the telephone.

  • Fax only mode

    Select when not receiving voice calls.

    Receiving operation:

    1. When a fax comes in, the printer will receive the fax automatically.


 

Advanced Settings of Receive Mode

You can specify the advanced settings of each receive mode.

 The (asterisk) on the LCD indicates the current setting.

  • Advanced settings in Tel. priority mode

    You can specify the following setting items.

    • Manual / auto switch

      If you select ON, the printer automatically receives faxes after the external device rang a specified length of time.

      Use the Left arrow Right arrow buttons or the Numeric buttons to specify the length of time until automatic reception is started.

    • User-friendly RX

      If you select ON, the printer automatically switches from telephone calling to fax reception by detecting the fax signal (CNG signal) when you lift the handset of the telephone or the answering machine answers. When you have an answering machine connected to the printer, select ON to switch to fax reception automatically after the answering machine answers.

      If you select OFF, the printer does not switch from telephone calling to fax reception automatically even if the printer detects the fax signal (CNG signal). Select OFF if you want the printer not to switch automatically during a call.

     If you want to specify the number of times the external device rings in Tel. priority mode, select Fax only mode for Receive mode set. under Fax menu, specify the number of times the external device rings with Incoming ring, then switch to Tel. priority mode for Receive mode set..

  • Advanced setting in Fax only mode

    You can specify the following setting item.

  • Advanced settings in DRPD

    You can specify the following setting items.


 

Setting the DRPD Ring Pattern (US and Canada only)

If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telephone company, your telephone company will assign two or more telephone numbers with distinctive ring patterns to your single telephone line, allowing you to have different numbers for fax calls and voice calls using only one telephone line. Your printer will automatically monitor the ring pattern, and will automatically receive the fax if the ring pattern is a fax call.

To use DRPD, follow the procedure below to set the fax ring pattern that matches the pattern assigned by your telephone company.

 Contact your local telephone company for detailed information on this service.

  1. Make sure that the printer is powered on.

  2. Press the FAX  button.

    The Fax standby screen is displayed.

  3. Press the Menu / Wireless connect  button.

    The Fax menu screen is displayed.

  4. Select Receive mode set., then press the OK button.

  5. Select DRPD, then press the OK button.

    The confirmation screen asking whether to make advanced settings is displayed.

  6. Select Yes, then press the OK button.

  7. Select DRPD: Fax ring pat., then press the OK button.

    The DRPD: Fax ring pat. screen is displayed.

  8. Select the ring pattern that your telephone company assigned to your fax number, then press the OK button.

    Figure: LCD

    Select from Normal ring, Double ring, Short-short-long, or Short-long-short.

     The (asterisk) on the LCD indicates the current setting.

  9. Press the FAX  button to return to the Fax standby screen.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum








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