Preventing Mistransmission of Faxes
This printer has two functions for preventing the mistransmission of faxes.
Sending Faxes after Dialing Twice (Fax Number Re-entry)
Set Fax no. re-entry to ON following the procedure below.
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Make sure that the printer is powered on.
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Press the Setup 
button.
The Setup menu screen is displayed.
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Select Fax settings, then press the OK button.
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Select Security control, then press the OK button.
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Select Fax no. re-entry, then press the OK button.
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Select ON, then press the OK button.
After entering the fax / telephone number, the following screen will be displayed. Please enter the fax / telephone number again.
Sending Faxes after Checking Information (Checking the Recipient's Information)
Set Check RX fax info to ON following the procedure below.
This function is not available when you send a fax manually.
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Make sure that the printer is powered on.
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Press the Setup button.
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The Setup menu screen is displayed.
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Select Fax settings, then press the OK button.
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Select Security control, then press the OK button.
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Select Check RX fax info, then press the OK button.
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Select ON, then press the OK button.
Transmission will be canceled if the printer fails to receive the recipient's fax information or if the received information doesn't match the fax / telephone number.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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