Rejecting Fax Reception - TR4720

Article ID: ART180322 | Date published: 08/30/2021 | Date last updated: 08/30/2021
 

Description

Learn how to configure the PIXMA TR4720 to reject unwanted faxes.

Solution

Rejecting Fax Reception

You can set the printer to reject faxes with no sender information or those from specific senders.

Select one of the following conditions to reject faxes.

  • Faxes with no caller identification.

  • Faxes from senders not registered in the printer's directory.

  • Faxes from senders registered in the printer as rejected numbers.

Select a fax rejection condition following the procedure below.

  1. Make sure that the printer is powered on.

  2. Press the Setup  button.

    The Setup menu screen is displayed.

  3. Select Fax settings, then press the OK button.

  4. Select Security control, then press the OK button.

  5. Select Fax RX reject, then press the OK button.

  6. Select ON, then press the OK button.

  7. Select the fax rejection condition, then press the OK button.

    No sender info.

    Rejects faxes with no caller identification.

    Not in directory

    Rejects faxes from the senders not registered in the printer's directory.

    Rejected numbers

    Rejects faxes from the senders registered in the printer as rejected numbers.

 The (asterisk) on the LCD indicates the current setting.

 When the printer rejects reception, Reception rejected is displayed on the Fax standby screen.

 Faxes with no caller identification are also rejected when the setting other than No sender info. is selected.


 

Registering the Rejected Number

Register the rejected number following the procedure below.

  1. When the confirmation screen to register the rejected number is displayed, select Yes, then press the OK button.

  2. Select a registration number, then press the OK button.

  3. Select a registration method, then press the OK button.

  4. Register the rejected number.

    • From outgoing log is selected as the registration method:

      The screen to select the fax / telephone number from the outgoing call logs is displayed.

      Figure: LCD

      1. Use the Left arrow Right arrow buttons to select a fax / telephone number, then press the OK button.

      2. Press the OK button again.

    • From incoming log is selected as the registration method:

      The screen to select the fax / telephone number or the name from the incoming call logs is displayed.

      Figure: LCD

      1. Use the Left arrow Right arrow buttons to select a fax / telephone number or a name, then press the OK button.

      2. Press the OK button again.

    • Enter directly is selected as the registration method:

      The screen to register the fax / telephone number is displayed.

      Figure: LCD

      Use the Numeric buttons to enter the fax / telephone number you want to register, then press the OK button.

 To register another rejected number, use the Left arrow Right arrow buttons to select another registration number, then register the rejected number.

You can register up to 10 rejected numbers.

 To return to the Fax standby screen, press the FAX  button.

 You can print a list of rejected numbers (REJECTED NUMBER LIST).

 To change the registered rejected number, display the screen to register the fax / telephone number in the same operation, change rejected number, then press the OK button.

 To delete the registered rejected number, display the screen to register the fax / telephone number in the same operation, press the Back button repeatedly to delete the rejected number, then press the OK button.

 You can register the rejected number in Rejected numbers in Add tel. number under Fax settings.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum








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