2900

Cause

Scanning the print head alignment sheet failed.

What to Do

Press the printer's OK button to cancel the error and take the corresponding actions below.

• Make sure the print head alignment sheet is set in the correct position and orientation on the platen.

• Make sure the platen and the print head alignment sheet are not dirty.

• Load A4 or Letter size plain paper in the front tray.

• Check the print head condition by printing the nozzle check pattern.

After carrying out the above actions, perform automatic print head alignment again.

If the error is still not resolved, press the printer's OK button to cancel the error and perform manual print head alignment from a Windows PC.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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