You can obtain information about your printer through Canon Inkjet Smart Connect. This includes general device information, as well as the status of the printer, ink levels, and access to utilities. Follow the steps below to obtain this information.
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From the main screen, click on your printer at the bottom, or click the Printer Management 
icon on the left.
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The Device Information screen appears. Here, you will see the name of your printer, the name of the port it uses, its IP address (if on a network), and other information. You can click Open Remote UI if you want to access the web interface to the printer. You can also click Manual to access the online manual for your printer.
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Clicking Status will show if there are any notices for the printer and if it is available for use.
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Clicking Consumables will show the remaining ink level in your printer. You can click Ink Model Number to see which inks your printer uses. You can also click Shop Now to purchase ink for your printer.
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Clicking Utilities will show some basic utilities you can run on your printer. For example, if your prints look incorrect (streaks / banding, incorrect colors, blank pages), you can perform a nozzle check to see if the printer is properly printing. You can also perform a print head cleaning to address clogged print head nozzles, and you can also perform a print head alignment if your prints are misaligned.
If you have more than one printer installed on your computer, you can click the Change button at the upper right, or you can click the Printer List 
icon. Here, you can specify which printer is displayed in Canon Inkjet Smart Connect. Click on the printer you wish to display.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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