To find the firmware version on the MAXIFY GX6020 / GX7020, you can either display it on the touch screen, or you can print a nozzle check pattern (GX6020 / GX7020).
Follow these steps to display the firmware version on the touch screen.
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With the printer powered on, tap the Hint icon.
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Tap System information.
The firmware version is shown as Current version.
Learn how to check for (and install) a firmware update.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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