Update the Firmware from the Operation Panel - GX6020 / GX7020

Article ID: ART180378 | Date published: 09/10/2021 | Date last updated: 09/10/2021
 

Description

Learn how to update the firmware for the MAXIFY GX6020 / GX7020 from the operation panel.

Solution

The firmware for the MAXIFY GX6020 / GX7020 will occasionally be updated to ensure optimal quality and performance. To have your printer check for a firmware update, follow these steps.

 Your printer must be connected to a network with Internet access in order to update the firmware.

  1. With the printer powered on, tap Setup Setup icon on the HOME screen.

  2. Tap Device settings icon Device settings.

  3. Scroll down to Firmware update and tap it.

    Figure: Touch screen

  4. Tap Install update.

    Figure: Touch screen

    The printer will search for an available firmware update. If an update is available, tap Yes and follow any on-screen instructions to complete the update. This may take several minutes.

     Do not unplug the power cord during the update process.

If no firmware update is available, tap OK on the message that appears.

Figure: Touch screen

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.


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