To print on tubes or clear tubes, follow the steps below.
Installing the Cassette
Install the ribbon cassette and the tube attachment:
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1. Open the cover.
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2. Remove the stopper and take up any slack in the ribbon.
 The printer cannot detect the ribbon if it has any slack. Always be sure to take up any slack in the ribbon when installing the ribbon cassette.
Dispose the removed stopper according to local government regulations.
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3. Instlal the ribbon cassette into the printer.
If the ribbon cassette is loose, the ribbon may not be detected, so be sure to press it in until it clicks.
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 Do not hold the connection terminal (metal part) of the cassette. Doing so could cause an improper recognition of the cassette.
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4. Install the tube attachment into the printer.
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5. Remove the wrap-around tape guide.
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6. Close the cover completely so that it clicks into place.
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The ink ribbon cassette and tube attachment shown below are supplied with the printer.
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Ink ribbon cassette
The ink ribbon cassette contains a ribbon that contains special ink. The ink is printed on a tube or label tape by applying heat to the ribbon.
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Tube attachment
The tube attachment is used to print characters on a tube. It feeds a tube into the printer.
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Inserting the Tube
Tube is not provided with the printer; it must be purchased separately. The printer can print on a tube with a diameter ranging from 2.5mm to 6.5mm. Note that the printer will not print properly on tube that is bumpy, dirty, or of uneven thickness.
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1. Open the cover.
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2. Insert a tube.
Insert warped tube as shown in the figure.
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3. Close the cover completely so that it clicks into place.
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When tube presence cannot be detected
Depending on the type of tube, this machine may be unable to detect whether the tube is present. In such cases, use the clear tube mode for printing. However, in the clear tube mode, the machine cannot detect when the tube supply has run out.
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When using a tube reel
Adjust the tube reel so that the load does not exceed 4.9N (500gf). If the load is too great, the tube will stretch and the cutting position will shift.
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Proceed to the next step.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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