If tube or label tape is not fully separated even with forced full cutting, the cutter should be replaced. When replacing the cutter, be sure to replace the cutter receiver at the same time. Contact your nearest dealer for details on how to obtain a replacement cutter.
If half cuts are too deep even though the cutting depth has been adjusted to the shallowest level, it is possible that the cutter receiver is worn.
The cutter is designed so that you cannot touch it directly, but it is possible that mishandling could expose the blade, creating a risk of injury. Do not attempt any operation that is not described in the user manual. Furthermore, be sure to carefully follow the procedures described in the user manual.
Do not keep the old cutter after you have replaced it; dispose of it right away. The cutter poses a risk of injury to small children, etc.
Discard the removed cutter immediately in compliance with local regulations regarding the disposal of such items.
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Turn the power switch off.
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Open the cover.
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Pull out the cutter.
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Install the new cutter.
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Pull out the cutter receiver.
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Insert the new cutter receiver.
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Close the cover.
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Turn the power switch on.
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Return the half-cut and full-cut settings to normal.
Always return the half-cut and full-cut settings to normal. Otherwise, even when cutting correctly, the cutter and cutter receiver will be subject to premature wear.
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If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
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mark as shown, and insert the cutter all the way in.