Maintenance: Cleaning the Printer and the Transport Rollers - Mk1500
Article ID: ART180398 | Date published: 09/14/2021 | Date last updated: 09/14/2021


This article provides information regarding cleaning the Mk1500 body and transport rollers.


Cleaning the printer

Wipe the body with a cloth that has been dampened with water and then wring out thoroughly. Do not use alcohol, benzene, or other solvents. Doing so could not only damage the finish, but could also damage the unit itself.

Wipe the body with a damp cloth

Cleaning the transport rollers

Use gauze to wipe away any dirt on the transport rollers. If the transport roller is extremely dirty, place a few drops of water on the gauze, gently wring the gauze, then wipe the dirt away. Never use alcohol, benzene, or other solvents. If such chemicals get inside the unit, they could damage it.

  1. Press [Option].

  • The setting display appears.

Setting display

  1. Press Left arrow or Right arrow to select 3:Maintenance, then press  Maintenance mode [Enter].

  • The maintenance display appears.

Maintenance display

  1. Press Left arrow or Right arrow to select 1:Cleaning, then press [Enter].

Cleaning mode

  1. Open the cover.

Open the cover

  1. Clean the transport rollers.

Clean the transport rollers

  1. Close the cover.

  • The transport rollers rotate.

Close the cover

  1. Repeat steps 4 to 6.

 The roller rotates one revolution when the cover is opened and closed six times.

  1. Press [Cancel].

  • The message disappears, and the display returns to the character entry screen.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.