Message List - Mk1500
Article ID: ART180419 | Date published: 09/20/2021 | Date last updated: 09/20/2021
 

Description

This article lists various messages that you may see on the screen of the Mk1500.

Solution

The following messages may be displayed on the screen of the Mk1500.

Message

Description

Action

Input value out of range.

An attempt was made to enter a valude that is outside of the settable range.

Delete some input data to free up some space.

Not enough memory.
Character input is no longer possible.

An attempt was made to enter characters when there was insufficient free space in memory.

Delete some input data to free up some space.

Length exceeded. Input data exceeds set length.

Entered character length exceeded the specified cut tube length.

Change the specified cut tube length.

Not enough memory.
Cannot save any more files.

An attempt was made to save a file while there was insufficient free space remaining.

Delete any unnecessary files to create free space.

No files.

An attempt was made to load or delete a file even though no files have been saved.

Save the file once more.

No media.

An attempt was made to print while no printing media has been loaded.

Load the print media and then press [Enter] to begin printing.

No Ribbon cassette.

An attempt was made to print while no ribbon cassette was installed.

Install a ribbon cassette.

End of media.
Pull out print media.

The end of the printing media was reached while printing was in progress.

Take out the printing media from the printer, and replace it with new printing media.

End of ribbon
Replace ribbon cassette.

The end of the ribbon cassette was reached while printing was in progress.

Install a new ribbon cassette, then press [Enter] to resume printing.

Start of media not detect.
Remove media between print head and cutter.

An operation was attempted while the printing media was not inserted properly.
A printing media is jammed between the print head and cutter.

Take out the printing media, reinstall it correctly, then press [Enter].
Remove the printing media between the print head and cutter, then press [Enter].

Cannot initialize print head position.

It is impossible to initialize the print head position for some reason.

Press [Enter]. If the same message appears again, contact your dealer.

Cannot move print head to print position.

It is impossible to move the print head to the printing position for some reason.

Press [Enter]. If the same message appears again, contact your dealer.

Cannot initialize cut position.

It is impossible to initialize the cutter position for some reason.

Press [Enter]. If the same message appears again, contact your dealer.

Close cover and press any key.

An operation was attempted while the cover was open.

Close the cover and press any key.

Media JAM
Enter / Cancel

Tube or label tape is jammed.

Remove the jammed object.

Printing...
Ribbon will end soon

Remaining ribbon is low when printing. (approximately 10m remaining)

Have a new ribbon cassette ready.
Replace with new ribbon cassette if printing a long document.

No ribbon information.
No ribbon amount displayed.
Press enter

The printer could not properly communicate with the ribbon cassette.

Follow the instructions on the screen.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.