If the Operation Panel is not in the opened position when you try to print, Support Code 1240 appears on the screen.
To clear the support code:
Open the operation panel and select OK on the touch screen.
Do not close the operation panel while the printer is printing.
To cancel printing, tap Stop on the touch screen.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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