To reset the PIXMA TR8620 to its factory default settings, follow these steps.

1. With the printer powered on, select Setup .

2. Select Device settings .

3. Scroll to the bottom of the menu list and select Reset settings.

4. In the Reset settings menu, select the desired area you want to set back to the factory defaults. See below for the various selections.

   • Web service setup only - Returns the Web service settings back to the default.

   • LAN settings only - Returns the LAN settings back to the default.

   • Telephone number only - Deletes all registered telephone/fax numbers.

   • Setting only - Returns the settings such as the paper size, media type, or other setting items back to the default. The LAN settings and the telephone/fax number are not returned back to the default.

   • FAX settings only - Returns all fax settings back to the default. Disconnect the telephone line from the printer before you return this setting item back to the default.
     After resetting, perform setup again as necessary.

   • Reset all - Sets all settings you made to the printer back to the default. The administrator password specified by Remote UI or IJ Network Device Setup Utility reverts to the default setting.
     After resetting, perform setup again as necessary.

5. Once you have selected the desired area to reset, you may get a message indicating that certain areas will be deleted. For example, selecting Reset all will display a message stating that "All Fax documents in memory will be deleted."
   Select OK to confirm.

6. The next message states "Reset settings?". Select Yes, confirming that you want to reset.

7. A message is then displayed to show what was reset. Select OK.

The selected area should now be reset to the factory default settings.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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