This printer prints received faxes to paper loaded in the printer beforehand. You can use the operation panel to change the paper settings for printing faxes. Make sure that the settings are appropriate for the loaded paper.
If the size of loaded paper is different from that specified in the paper size setting, the received faxes are stored in the printer's memory and Check the page size and tap [OK]. is displayed on the touch screen. In this case, load the same size of paper as that specified in the paper size setting, and then select OK.
If no paper is loaded, or paper has run out while printing is in progress, the received faxes are stored in the printer's memory and the error message for no paper is displayed on the touch screen. In this case, load paper and select OK.
You can also tap Stop 
to close the message and print the stored documents in the printer's memory later.
If the sender sends a document that is larger than Letter-size or Legal-size, such as 11 x 17 inches, the sender's device may send the fax automatically reduced in size or divided, or send only a part of the original.
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Make sure that the printer is powered on.
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Select 
FAX on the HOME screen.
The Fax standby screen is displayed.
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Select Function list.
The Function list screen is displayed.
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Select Fax paper settings.
The Fax paper settings screen is displayed.
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Specify the settings.
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Page size
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Select the page size from A4, Letter, or Legal.
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Type (Media type)
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The paper type is set to Plain paper.
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Paper src
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Select a paper source (Rear tray / Cassette / Auto) where paper is loaded.
When Auto is selected, paper is fed from the paper source where the paper that matches the paper settings (page size and media type) is loaded.
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2-sidedPrintSetting
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Select two-sided printing or single-sided printing.
Two sided printing is available for black & white faxes. Color faxes are printed on the single-side of paper regardless of this setting.
After 2-sided is selected for 2-sidedPrintSetting, select Advanced to specify the stapling side.
When Page size is set to A4 or Letter, the received faxes are printed on the two-sides of paper.
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Select OK.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
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