Support code appears on the LCD and your computer screen when errors occur.

A "support code" is an error number, and appears along with an error message.

When an error occurs, check the support code displayed on the LCD and on the computer screen and take the appropriate action in response.

The codes below are for the TR4720.  If you have a different model,  click here  

Support Codes Displayed on Printer's LCD and Computer Screen

• 1000 to 1ZZZ

  1003	1200	1203	1250	1300	1303
  1304	1309	1310	1401	1403	1430
  1485	15A1	15A2	1650	1651	1682
  1684	1686	1688	168A	1702	1703
  1704	1705	1712	1713	1714	1715
  1890

• 2000 to 2ZZZ

  2110	2120	2700	2801	2802	2803
  2900	2901	2900	2901

• 3000 to 3ZZZ

  3002	3402	3403	3404	3405	3406
  3407	3412	3413	3434	3435	3436
  3437	3438	3440	3441	3446	3447

• 4000 to 4ZZZ

  4103

  4104

  495A

   

• 5000 to 5ZZZ

  5011	5012	5040	5050	5100	5200
  5205	5206	5B02	5B03	5B04	5B05
  5B12	5B13	5B14	5B15

   

• 6000 to 6ZZZ

  6000	6500	6800	6801	6830	6831
  6832	6833	6900	6901	6902	6910
  6930	6931	6932	6933	6936	6937
  6938	6939	693A	6940	6941	6942
  6943	6944	6945	6946	6D01

   

• 7000 to 7ZZZ

  7500

  7600

  6800

  7700

  7800

  •  

• 8000 to 8ZZZ

  8300

  •  

• 9000 to 9ZZZ

  9500

   

• A000 to ZZZZ

  B20B

TR4720 Support Page