Support Code 1702 / 1703 / 1704 / 1705 / 1712 / 1713 / 1714 / 1715 Appears (Ink Absorber is Almost Full) - MX490 / MX492

Article ID: ART180657 | Date published: 03/18/2022 | Date last updated: 03/18/2022


The waste ink absorber is almost full.



The ink absorber is almost full.



Press the machine's OK button to continue printing. Servicing is required.

There are two options currently available to you.

  1. Warranty Service – If you are within the 1-year manufacturer’s warranty and have your proof of purchase you are entitled to service or replacement. If you have purchased a CarePak Canon extended warranty, you may be entitled to additional options.  Please create or log into your Canon Account to obtain service.
  2. Out of Warranty – If you are outside of your warranty period, you may qualify for purchasing a replacement through the Canon Upgrade Program. Please contact our Sales group to inquire about your upgrade options at 866-443-8002.
To verify your support options please create or log into your Canon Account.

 If you unplug the power cord, all the faxes stored in the printer's memory are deleted.

 In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan.

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