Check the Ink Level - GX5020

Article ID: ART180674 | Date published: 04/12/2022 | Date last updated: 04/26/2022
 

Description

This article provides information on checking the ink level of the MAXIFY GX5020.

Solution

Checking the Ink Level

Check the ink level with the ink tank indicator on the front of the printer.

When ink reaches the upper limit line (A), ink is full.

When ink is near the lower limit line (B), ink is running low. Refill the ink tank.

 To check the remaining ink level, visually inspect the remaining ink in the ink tank.

Figure: Ink level indicator

 To ensure you receive premium print quality and to help protect your print head, a certain amount of ink remains in the ink tank when the printer indicates to refill the ink tank. The estimated page yields of the ink bottle do not include this amount.

 Ink flows from the ink tanks to the inside of the printer. Ink may seem to run out fast due to this procedure when you start using the printer or after transporting it.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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