Where to Load Paper - GX5020

Article ID: ART180678 | Date published: 04/12/2022 | Date last updated: 04/26/2022


This article shows where to load paper or envelopes in the MAXIFY GX5020.


Paper Sources

The printer has two paper sources for feeding paper, the rear tray (A) and cassette (B).

Figure: Paper sources

Rear tray

You can load all supported paper such as plain paper, photo paper, and envelopes in the rear tray.


You can load A4, B5, A5, Letter-sized or Executive plain paper in the cassette.

 When printing, select the correct page size and media type. If you select the wrong page size or media type, the printer may feed paper from the wrong paper source or may not print with the proper print quality.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum

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