Replacing the Maintenance Cartridge - GX5020

Article ID: ART180686 | Date published: 04/12/2022 | Date last updated: 04/26/2022
 

Description

Learn how to replace the maintenance cartridge in the MAXIFY GX5020.

Solution

Replacing Maintenance Cartridge

In case of cautions or errors concerning the maintenance cartridge, an error message will appear on the LCD to inform you of the error.

 If the displayed message indicates that the maintenance cartridge is nearly full, promptly obtain a new one. If the maintenance cartridge becomes full, an error message is displayed and the printer stops working until it is replaced with a new one.

 Don't touch the terminal (A) or opening (B) of the maintenance cartridge.

Don't touch the terminal (A) or opening (B) of the maintenance cartridge

 When purchasing a new maintenance cartridge, order the Maintenance Cartridge MC-G01.

  1. Remove the maintenance cartridge and the attached plastic bag from the package.

  2. Remove the coin screw from the maintenance cover (C).

    Remove the coin screw from the maintenance cover (C)

  3. Put your finger on the hole of the maintenance cover and remove it.

    Put your finger on the hole of the maintenance cover and remove it

  4. Pull out the maintenance cartridge.

    Hold the upper portion of the maintenance cartridge with your hands so that its bottom doesn't touch the floor or desk.

    Hold the upper portion of the maintenance cartridge with your hands so that its bottom doesn't touch the floor or desk

     Be careful not to drop or place the removed maintenance cartridge on a desk or something. Dirt on the bottom may adhere to it or the ink inside may be scattered.

     Don't turn the removed maintenance cartridge upside down to prevent leakage of ink.

    Don't turn the removed maintenance cartridge upside down to prevent leakage of ink

     Put the used one immediately into the plastic bag attached to the new maintenance cartridge and seal the bag by tying the opening tightly to prevent the ink from leaking.

    Put the used cartridge into the plastic bag attached to the new cartridge and seal it by tying the opening tightly to prevent ink leakage

     Don't put your hands inside the printer, as ink may adhere to your hands.
  5. Insert the new maintenance cartridge straight until it stops.

    Insert the new maintenance cartridge straight until it stops

  6. Align the tab on the back of the maintenance cover with the hole on the printer and close it.

    Align the tab on the back of the maintenance cover with the hole on the printer and close it

  7. Insert the coin screw into the screw hole and turn it clockwise to secure.

    Insert the coin screw into the screw hole and turn it clockwise to secure

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
 
Please provide your comments