Clean the Exterior Surfaces - GX5020

Article ID: ART180706 | Date published: 04/14/2022 | Date last updated: 04/26/2022
 

Description

This article provides information on cleaning the exterior of the MAXIFY GX5020.

Solution

Cleaning Exterior Surfaces

Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning.

 Be sure to turn off the power and unplug the power cord before cleaning the printer.

 Don't use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. Paper tissue powder or fine threads may remain inside the printer and cause problems such as print head blockage and poor printing results.

 Never use volatile liquids such as thinners, benzine, acetone, or any other chemical cleaner to clean the printer, as this may cause a malfunction or damage the surface of the printer.

 When cleaning the operation panel, be sure to use a soft cloth, such as eyeglasses cleaning cloth, to wipe off dirt on the surface. Don't apply excessive pressure. Never use cleaners containing organic solvents to wipe the operation panel.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum








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